Patient Safety is Our #1 Priority
When door behavior requires attention for optimal patient safety, we respond swiftly and decisively. Our proactive safety protocols ensure that radiation therapy environments maintain the highest standards of protection, reflecting our unwavering commitment to patient wellbeing.
Our commitment to continuous care means we understand that your primary mission is delivering life-saving treatment to patients who depend on you.
When door systems require immediate attention—whether for operational functionality, treatment continuity, or safety optimization – we respond with the urgency your patients deserve.
Our emergency services ensure that door-related challenges never become barriers to the exceptional care you provide. We’re here to support your treatment mission with the same dedication you bring to patient care every day.
Emergency Response
Customized support tailored to your facility’s unique requirements.
Swift mobilization to ensure continuous patient care.
Specialized expertise for door system optimization with the goal of maintaining uninterrupted treatment schedules.
Service Contact Number: 855.205.2992
Service Contact Email: nelcoservice@nelcoworldwide.com
Expert Diagnosis, Precise Solutions
Our service technicians don’t just fix doors—they understand the intricate engineering behind multi-ton shielded barrier systems. Every repair maintains the precise door gap tolerances required for radiation containment while ensuring smooth, safe operation.
Comprehensive Repair Capabilities:
Mechanical Systems: Motor assemblies, drive mechanisms, Linear Motion Replacement
Control Systems: Safety circuit diagnostics, sensor calibration, control panel repairs
Structural Components: Track alignment, guide systems, structural integrity assessments
Safety Systems: presence detection sensors, interlock systems, manual emergency egress functions
Our 3-Step Repair Process:
Immediate Assessment: On-site evaluation with safety verification
Expert Repair: Precision work using OEM parts and specialized tools
Safety Validation: Complete system testing with physicist approval when required
Service Contact Number: 855.205.2992
Service Contact Email: nelcoservice@nelcoworldwide.com
OEM Parts, Expert Installation
As the original manufacturer, we maintain comprehensive inventory of genuine NELCO components. No waiting weeks for critical parts or settling for “universal” alternatives that compromise your system’s integrity.
Advantages of NELCO Original Parts:
Immediate Availability: Critical components stocked at regional service centers
Perfect Fit Guarantee: Engineered specifically for your door model
Warranty Protection: Full warranty coverage on parts and installation
Performance Assurance: Maintains original design specifications and safety ratings
Labor Excellence:
Factory-trained technicians with specialized radiation, proton and MRI door expertise equipped with specialized tools for multi-ton door systems.